After the company developed to a certain stage, the service directly affects the fate of an enterprise, so do sales service is very important. The quality of after-sales do in fact entirely in the details. Medical sealing machine we say, because of the particularity of users and locations, so we are destined to be quickly and accurately to customer problems for processing.
When and customer communication, first make sure the sealing machine problems, then according to the problem to find appropriate solutions need to be aware that when communicating with customers, pay attention to their tone and language. After confirming the problem and also wanted to make a corresponding solution, it has to be in accordance with the agreed time problem has been processed, you can not violate the agreed time with the customer, if it is really difficult to deal with because the problem is not finished processing the stipulated time, it should be explained to the customer in advance to obtain customer understanding.
After treatment there is a problem in medical sealing machine, do the next visit, to see if the machine has been restored, make the appropriate records, such as using the machine side machine problems, problems, how to repair, etc., to facilitate future statistics and then there fast processing similar problems.
Sale is a long-term action that corporate commitment to customers, a business do more than just products, but also has its own culture, service and do good or bad, in fact, is its corporate culture do not do bits of expression.
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